Privacy Policy
Last Updated: October 24, 2023
At Riverbend Adventures, we are committed to protecting the privacy and security of our travelers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you book a river cruise, interact with our website, or use our visa assistance services.
1. Information We Collect
To provide high-quality travel services, we may collect the following types of information:
- Personal Identifiers: Name, passport numbers (for visa assistance), nationality, and date of birth.
- Contact Information: Email address, phone number, and physical mailing address.
- Payment Information: Credit card details and billing addresses (processed securely through encrypted gateways).
- Travel Preferences: Dietary requirements, medical conditions (for safety during rafting or cruises), and previous travel history.
2. How We Use Your Data
Your data is used strictly to enhance your experience with Riverbend Adventures:
Booking & Logistics
Managing reservations, securing ship cabin space, and arranging local eco-guides.
Visa & Insurance
Facilitating legal entry requirements and ensuring comprehensive travel insurance coverage.
3. Data Protection Measures
We employ industry-standard security measures, including SSL encryption and restricted access controls for our internal servers, to ensure your travel data remains confidential.
4. Contact Us
If you have any questions regarding your data or wish to request the deletion of your records, please contact our Data Protection Officer at:
Email: [email protected]
Address: unnamed road, Singapore, 118591
Phone: +65 8915 6417